our policy

Exchange and return policy:


At iChoices, we do not accept exchanges or returns for items sold through us after the customer receives the order, in order to preserve public health, except in certain cases, which are:


  • Before completing the processing of the order and changing its status to (executed) and issuing the bill of lading.
  • In the event of a manufacturing defect or damage to the piece.
  • The exchange and return of the parts must be in the same original condition, without opening the packaging and using the product, and the product will not be accepted otherwise.
  • The customer bears all shipping costs.
  • The amount will be returned to the customer if the conditions are met within a maximum period of 10 working days.



Security:

We at iChoices offer a one-year warranty on all our products, along with a commitment to maintaining the product and how to care for it. If you have any questions, please kindly contact us through the support and assistance page.


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